Shipping policy
At Foxashdeco, we aim to ensure your orders are delivered swiftly and reliably through trusted shipping carriers.
Shipping Timeline
Total Delivery Time = Processing Time + Shipping Time
Delivery Stages:
- Processing Time: Involves verifying your order and preparing it for shipment. This may vary based on your location and operational factors.
- Shipping Time: Begins after processing and is determined by your selected shipping method and delivery destination.
Note: Our order cutoff is based on Pacific Standard Time (GMT-08:00). Delivery may take longer during holidays, high-demand seasons, or promotional periods.
We work with major carriers such as USPS, UPS, FedEx, and DHL. Your total delivery time reflects both processing and shipping durations.
Estimated Delivery Timeframes
| Product Type | Processing Time | Shipping Time | Total Estimated Delivery |
|---|---|---|---|
| All Products | 7-10 days | 3-7 days | 10-17 business days |
Orders are processed Monday to Friday, excluding federal holidays, on Pacific Standard Time.
Shipping Fees
- Free Shipping on all orders
Tracking Your Order
- Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package directly via our website.
- Please note: Carriers may take 1–2 business days to update tracking details. If no updates appear after 10 business days, contact us at support@foxashdeco.com.
Shipping Delays
- If your order hasn’t arrived within 45 days of placement, reach out to us at support@foxashdeco.com for a full refund.
- For unexpected delays, contact us - we respond within 12 hours.
Missing or Undelivered Packages
If tracking indicates delivery but you haven’t received the item:
- Check around your delivery area thoroughly
- Contact the shipping carrier directly
- If needed, email us at support@foxashdeco.com
Address Errors
- We cannot guarantee delivery for orders with incorrect shipping addresses.
- Please double-check your address during checkout, and contact us right away at support@foxashdeco.com if you notice an error.
Duties and Taxes
- Buyers are responsible for any customs duties, taxes, or import fees required by the destination country.
Foxashdeco is not liable for additional charges or failed deliveries resulting from unpaid fees or rejected shipments. - We reserve the right to cancel orders at our discretion and without a guaranteed refund.
Contact Info
Email: support@foxashdeco.com
Address 1: 14 Hudson St, Bergenfield, NJ 07621, United States
Address 2: 202 College St, Martinsville, VA 24112, United States
Support Hours: Monday – Friday, 8AM–5PM PST